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With credit card data theft from large companies and organizations continuously hitting the headlines; card issuing companies are beginning to demand more from e-commerce merchants, large and small, to ensure that their not only their websites are secure but their internal network and servers as well.
PCI Compliance
PCI (Payment Card Industry) compliance has been optional for many small merchants up to now.  Avoid costly fines and penalties that could put your company out of business. Start today by downloading a FREE PCI Self Assessment Quiz.

Download the FREE PCI Self Assessment Quiz Here

Non-compliance risks
Online store owners who are obligated to implement a PCI compliance program who don't become compliant may find themselves without the ability to process transactions or may face fines from the card company in a situation where security is breached.

In a nutshell, this means that if your online store process payments via credit card, you'll need to become PCI compliant - and it's not something you'll be able to do totally on your own as PCI compliancy requires scanning and verification by a 3rd party.

From Visa’s website:
If a Visa member fails to immediately notify Visa USA Fraud Control of the suspected
or confirmed loss or theft of any Visa transaction information, the member will be
subject to a penalty of $100,000 per incident.
  Members are subject to fines, up to
$500,000 per incident,
for any merchant or service provider that is compromised and
not compliant at the time of the incident.


It all sounds a little scary if you haven't been through it before and while it is an inconvenience and can be costly depending on the vendor you select, the process isn't as difficult as you might expect - but much of the complexity will also depend on the third party scanning vendor you engage. You should really shop around for deals on PCI compliance because you'll find huge variations on price and support.

What is PCI compliance?
PCI CompliancePCI compliance is a set of security criteria that must be implemented in order to protect sensitive information during any credit card transaction. The compliance criteria include specific auditing procedures, some of which are automated, the others requiring merchant input. The Payment Card Industry Data Security Standard is referenced by all credit card issuers.

PCI compliance for most merchants, that is those processing up to 6 million transactions a year, consists of the following elements:

- Quarterly scan by an authorized scanning vendor
- Yearly self assessment questionnaire

Quarterly PCI compliance scan
The scanning vendor you engage will run a battery of automated tests against your web site and then provide a report. The scans are very thorough and test for hundreds of different issues.

The report will contain a great deal of detail, highlighting potential problem areas in relation to severity. Depending on the issue uncovered, it may be just an advisory on how you can improve your security; but there will also be flags that show items that prevent your site from being PCI compliant.

A good vendor with then work with you and your web host if necessary to help you address those issues.

Get PCI compliant the easy way!

PCI compliance doesn't have to be stressful or confusing!
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PCI compliance self assessment
Added to the scan, you'll also need to complete a PCI compliance self assessment form; a sample of which can be viewed here (PDF). It's broken down into the following requirement sections:

Build and maintain a secure network
Protect and maintain client data
Maintain a Vulnerability Management Program
Implement Strong Access Control Measures
Regularly Monitor and Test Networks

Many merchants may find the form utterly confusing given some of the terminology, but again, a good PCI compliance vendor will assist you with completing this form.

The benefits of PCI compliance
While all this may seem to be a terrible inconvenience, there are certainly some positive spinoffs from becoming PCI compliant; including

Scanning vendors will provide you with a seal for display on your site which will help assure your customers that you are able to secure their details; which means less shopping cart abandonment. In fact, many merchants report substantial increases in sales when displaying recognized seals.

You'll sleep better knowing that your platform is secure.

You will be contributing to cracking down on the filth of the online world who seek to create havoc through the theft of credit card details.

You will be contributing to improve the general perception of consumers regarding e-commerce and that benefits everyone.

3rd Party PCI compliance Auditing
Like any service, you have a wide range of choices - and a wide range of pricing. The important thing to remember is that you go with a firm that is experienced and will meet you face to face and perform the audit on-site, so it's certainly in their best interests to get it right.

Having said that, you don't want to engage the services of a firm that has poor communications. Time is money and the less time you need to spend on this exercise, the better. It's also important to choose a firm who will go beyond just handing you a report and then leaving you to figure it out on your own.

 
 

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